Frequently Asked Questions

What is EXVATOR.COM?

Exvator.com is a platform where companies in the elevator sector carry out their buying and selling transactions.

I can't view products

Exvator.com is a software developed for shopping between different groups and countries. After logging in, you can view your products and shop according to the group and country you belong to.

How do I sell?

You can register from the seller login tab in the window that opens by clicking on the seller login section at the top left of our website.

What documents are required to register?

People who will buy or sell on Exvator.com must operate in the elevator sector and have a tax plate.

I'm in the elevator industry, but I don't have a tax plate.

Unfortunately, people in this position are currently unable to trade in our system.

I want to get elevator installation and revision service, do I still need a tax plate?

Our customers who want to receive elevator assembly and revision services can get assembly and revision services from elevator companies, but they cannot exchange products, as they specify in their membership options.

What is your return policy?

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Elevator Assembly Materials

Certification and Project Services

Frequently Asked Questions